Orem recently sent out a letter for sewer service line repair coverage insurance. Is Orem recommending that homeowners purchase this insurance or is the city fixing these in the older homes for no cost to then homeowner?

The homeowner has always been responsible for the lateral connecting the home to our public sewer/water systems. The water lateral goes from the meter to the home, and the sewer lateral goes form the connection (typically in the street) to the home.

 This coverage is completely optional. 

We worked with a private company to get the residents the lowest rates possible with the best coverage possible. We regularly get calls from residents who have had a break in their lateral and didn't know it was their responsibility. These fixes can be thousands of dollars. We wanted to proactively educate our residents. 

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